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Terms and Conditions

Welcome to Mac-Central! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.


1. Acceptance of Terms By using our site, you agree to these Terms and Conditions. If you do not agree, please do not use our site.

2. Product Information

  • All products listed are subject to availability. We strive for accuracy, but we do not warrant that product descriptions or prices are error-free.
  • The images and descriptions of the products are for reference only.

3. Used Products

  • Our store specializes in used computer devices. All products may exhibit cosmetic imperfections but are fully functional.
  • We provide a description of the condition of each product. Please review this before purchasing.

4. Ordering and Payment

  • By placing an order, you agree to pay the total amount specified at checkout, including applicable taxes and shipping costs (if there is a shipping cost, usually all items are free shipping).
  • We accept various payment methods, including credit/debit cards and PayPal.

5. Shipping and Delivery

  • We aim to process orders within 2 business days. Shipping times may vary based on your location.
  • Once shipped, you will receive a tracking number to monitor your order.

6. Returns and Refunds

  • We accept returns of unused products within 30 days of delivery. Please refer to our Refund and Return Policy for detailed information.
  • Used products can only be returned if defective, and cosmetic imperfections are not grounds for return.

7. Limitation of Liability

  • Mac-Central is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the purchase price of the product in question.

8. Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

If you have any questions or concerns about these Terms and Conditions, please contact us at customerservice@mac-central.com / (408) 337-7857.


Last Updated: 10/07/2024

Return and Refund Policy

Last Updated: 10/07/24

Thank you for shopping with Mac-Central. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

1. Returns

  • Eligibility: We accept returns of unused products within 30 of delivery. If you receive a defective item, please contact us immediately.
  • Initiating a Return: To initiate a return, please contact our customer service at customerservice@mac-central.com / (408) 337-7857 for a return authorization.

2. Conditions for Return

  • Items must be returned in their original packaging, including all accessories. 
  • Used products can only be returned if they are defective. Cosmetic imperfections are not eligible for return.

3. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 14 business days. Please note that it may take additional time for your bank to process the refund.

4. Shipping Costs

  • Original shipping costs are non-refundable.
  • You will be responsible for paying your own shipping costs for returning items, unless the item was received damaged or defective.

5. Exchanges

  • We do not offer direct exchanges. If you would like a different product, please return the original item and place a new order.

6. Non-Returnable Items

  • Certain items are non-returnable, including:
    • Opened software
    • Digital downloads
    • Items marked as final sale

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at customerservice@mac-central.com / (408) 337-7857 / for Spanish (408) 605-8352.

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Mac-Central

663 North King Road, San Jose, California 95133, United States

408 337 7857

Copyright © 2024 Mac-Central - All rights reserved.

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