Warranty Coverage

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Thank you for choosing Mac-Central. We stand behind the quality of our pre-owned Apple devices and provide the following limited warranty.

1. Warranty Duration

This limited warranty is valid for 60 days from the original date of purchase. The puchases made in out physical store are valid for 90 days. 

2. Covered Devices

This warranty applies to pre-owned iPads, MacBooks, iMacs, and iPhones purchased directly from Mac-Central.

3. What This Warranty Covers

This warranty covers hardware defects that occur under normal use during the warranty period, including:

• Power or charging failures.
• Display issues not caused by accidental damage.
• Hardware functionality problems that were not disclosed at the time of sale.
• Other operational defects verified by Mac-Central.

4. What This Warranty Does Not Cover

This warranty does not cover:

• Accidental damage, including drops, liquid damage, cracks, or impact damage.
• Cosmetic wear, scratches, dents, or other cosmetic imperfections disclosed at the time of sale.
• Damage caused by misuse, neglect, improper handling, or external causes.
• Damage caused by unauthorized repairs, modifications, or replacement parts.
• Devices that are iCloud locked, Activation Locked, or otherwise restricted by the customer.
• Data loss, software issues, viruses, or problems caused by third-party applications.

5. How to Request Warranty Service

Please contact Mac-Central before returning a device.

Email: customerservice@mac-central.com
English: (408) 337-7857
Español: (408) 605-8352

Please provide your order number or proof of purchase, a detailed description of the issue, and photos or videos when requested. We will review the claim and provide return or service instructions.

6. Warranty Resolution

If a claim is approved, Mac-Central may, at its discretion and subject to applicable law, provide one of the following:

• Repair of the device.
• Replacement with a similar device of comparable value and condition.
• Store credit or refund if repair or replacement is not feasible.

7. Additional Terms

Warranty service does not extend or restart the original 60-day warranty period.

This warranty applies only to the original purchaser and is not transferable. This policy does not limit any rights or remedies that cannot be limited under applicable law.

Mac-Central may update this policy from time to time. Any changes will be posted on this page with a revised Last Updated date.

Limited Warranty Policy

Last Updated: Sep 18, 2026